o Prioritized customer relationship management through excellent customer service and attention to detail with custom products o Demonstrated efficient office management by implementing an order tracking/report system to meet critical deadlines while increasing sales volume o Effective closing phone sales for sessions and senior, family and wedding portraiture sales o Performed additional duties including phones, scheduling and bookkeeping
Hired as a designer in the commercial account division, I was soon promoted to senior visual designer with up to 2 designers reporting to me on projects. I served as client liaison for commercial accounts including Faxton St. Luke's Healthcare, Fiber Instrument Sales (FIS), GE/Lockheed Martin, Girl Scouts of America, Munson-Williams-Proctor-Institute, Stanley Performing Arts Center and the Utica Symphony Orchestra. I demonstrated my ability to be an agile, quick learner when the design world shifted from paste-up to desktop publishing.
o Designed layouts, composed phototypesetting and produced camera ready art for B/W and four color ads, point of purchase signs and internal documents o Navigated late merchandise changes with buyers meeting tight press deadlines
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Bachelor of Science (B.S.)
Associate of Applied Science (A.A.S.)
Concentration: Business, Technical & Government Communications, with a Specialization in Visual Design
Certificate of Completion
Concentration: XHTML and HTML Essential Training
Bible College Diploma
Concentration: Biblical Studies
Associate of Applied Science (A.A.S.)
Concentration: Advertising Design & Production
Concentration: Figure Painting -- Acrylics
New York State Regents Diploma with Honors
Concentration: Journalism, Mechanical Drawing, Studio Art, Commercial Art
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